Delivery & returns.
Crafted, picked and packed with care.
Swift delivery and hassle free returns with every order.
When we receive your order, your Light is picked and dispatched by our dedicated warehouse team.
Safe and Sound
Every light is carefully checked and hand packed to keep it safe on its journey to your door.
Out for delivery
We work closely with our courier to make sure your order arrives on time and in perfect condition.
Not for you?
Not for you? No worries… we provide you everything you need to return your light back to us.
|over £50 and under £150
|over £150 and under £250
|over £250 and under £350
It is important to note, we will not dispatch your order until all of the items it includes are available but don’t worry, we reserve any available stock so the delay won’t cause you to miss out.
Additionally, if you have any questions about your order, or return, our award winning support team are here to help, email email@example.com.
International Shipping charges will be shown at the checkout stage and calculated using your postal address.
The complexity of international shipping means we can’t offer free returns, but all of the information you need to return an international item, is included in the box.
How can we help?
Our lights are crafted, packed and delivered by people, so although we take great care, sometimes the odd mistake happens. If something’s not as it should be, please email our award winning support team at firstname.lastname@example.org.
* We work really hard to try to meet and match all estimated and actual shipping dates but sometimes there may be delays that are out of our control. We will keep you as updated as we can and you should always be able to track your parcel’s progress online.